Terms and Conditions

Effective Date: 5/9/2026

Welcome to Swidhi (“we,” “our,” or “us”). These Terms & Conditions govern your access to and use of Swidhi and all purchases made through our website.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

About Swidhi

Swidhi is an online retailer offering carefully curated sarees made from premium natural fabrics such as cotton, silk, linen, and other quality textiles. Every saree offered on our website is individually selected and quality checked before dispatch.

Eligibility

By placing an order through our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian. You also confirm that the information provided by you is accurate and complete and that you are legally capable of entering into a binding contract.

Product Information

We make every effort to ensure that product descriptions, specifications, pricing, and images are accurate. However, slight colour variations may occur due to differences in screen settings, photography, and lighting.

Minor variations in weave, texture, thread, or finish are natural characteristics of handcrafted and woven fabrics and should not be considered defects. Measurements are approximate and may vary slightly.

Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated. Prices are subject to change without prior notice.

Applicable taxes, shipping charges, and promotional discounts will be displayed during checkout where applicable.

Orders

After placing an order, you will receive an order confirmation email. Acceptance of your order is subject to product availability, successful payment verification, verification of shipping details, and internal quality inspection before dispatch.

Swidhi reserves the right to cancel or refuse any order at its sole discretion. If payment has already been received for a cancelled order, the amount will be refunded through the original payment method.

Payments

We accept payments through secure third-party payment gateways. Swidhi does not store your credit card, debit card, banking, or UPI credentials. All payment information is securely processed by our payment partners.

Shipping

Orders are processed within the timelines mentioned in our Shipping Policy. Delivery timelines are estimates and may vary depending on your location, courier services, weather conditions, public holidays, or other circumstances beyond our control.

Swidhi shall not be liable for delays caused by third-party logistics providers.

Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy. By placing an order, you acknowledge that you have read and accepted our Return & Refund Policy.

Intellectual Property

All content available on this website, including logos, brand name, product photographs, product descriptions, graphics, website design, text, and icons, is the exclusive property of Swidhi unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written permission.

User Conduct

While using our website, you agree not to provide false or misleading information, attempt unauthorized access to our systems, interfere with website security, upload malicious software or harmful content, or use the website for any unlawful activity.

Limitation of Liability

To the maximum extent permitted by law, Swidhi shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our total liability, if any, shall not exceed the amount paid by the customer for the relevant order.

Force Majeure

Swidhi shall not be responsible for any delay or failure to perform its obligations due to events beyond its reasonable control, including but not limited to natural disasters, floods, fires, strikes, pandemics, government restrictions, transportation disruptions, or technical failures.

Privacy

Your use of our website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described in our Privacy Policy.

Third-Party Services

Our website may contain links to third-party websites or services. Swidhi is not responsible for the content, privacy practices, or policies of those third-party websites.

Accuracy of Information

We strive to ensure that all information on our website is accurate and up to date. However, errors relating to pricing, availability, product descriptions, or technical information may occasionally occur.

Swidhi reserves the right to correct such errors and, where necessary, cancel or modify affected orders after informing the customer.

Amendments

Swidhi reserves the right to update or modify these Terms & Conditions at any time without prior notice. The revised version will become effective immediately upon publication on this website.

Customers are encouraged to review these Terms periodically.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Goa, India.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Swidhi
Website: swidhi.com
Email: swidhisarees@gmail.com