Shipping Policy

Effective Date: 5/9/2026

At Swidhi, every saree is carefully handpicked and individually inspected before it is packed and dispatched. We take great care to ensure that your order reaches you safely, securely, and in excellent condition.

Order Processing

Orders are processed within 1–2 business days after successful payment confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

During festive seasons, sales, or unforeseen circumstances, processing times may be slightly longer. In such cases, we will make every effort to keep you informed.

Delivery Timeline

For metro cities, the estimated delivery time is 2–5 business days. For other locations within India, delivery generally takes 4–8 business days.

For remote or special service areas, delivery may take additional time depending on the availability and network of our courier partners.

Delivery timelines are estimates and may vary due to weather conditions, public holidays, transportation delays, natural disasters, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

From time to time, Swidhi may offer free shipping on eligible orders as part of promotional campaigns. Any such offers will be clearly mentioned on our website.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email and/or SMS containing your shipment tracking details.

You can use the provided tracking number to monitor the progress of your shipment through our courier partner’s tracking service.

Delivery Address

Please ensure that the shipping address, contact number, and PIN code provided during checkout are complete and accurate.

Swidhi shall not be responsible for delays or non-delivery resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping details, please contact us as soon as possible at swidhisarees@gmail.com. We will make every effort to update the information before your order is dispatched.

Delivery Attempts

Our courier partners will generally make multiple attempts to deliver your order.

If delivery cannot be completed because of an incorrect address, customer unavailability, refusal to accept the delivery, or another customer-related reason, the shipment may be returned to us.

Any additional shipping charges incurred for re-dispatch may be payable by the customer.

Damaged Package

If your package appears to be damaged, tampered with, or opened at the time of delivery, we strongly recommend taking clear photographs of the package before opening it and recording a complete unboxing video.

Please contact us within 24 hours of delivery at swidhisarees@gmail.com and share the relevant photographs and unboxing video.

An unboxing video helps us investigate transit-related issues and provide a quicker resolution.

Partial Shipments

If your order contains multiple products, we may, in certain circumstances, dispatch them separately to ensure faster and safer delivery.

There will be no additional shipping charges for such split shipments unless otherwise communicated to you.

Delays Beyond Our Control

While we strive to deliver every order within the estimated timeline, delays may occasionally occur due to circumstances beyond our reasonable control, such as severe weather conditions, natural disasters, public holidays, government restrictions, transportation disruptions, or courier network issues.

Swidhi shall not be liable for delays arising from such circumstances. However, we will work closely with our logistics partners to help ensure that your order reaches you as soon as reasonably possible.

International Shipping

At present, Swidhi primarily ships within India.

If international shipping becomes available, information regarding supported countries, shipping charges, estimated delivery timelines, customs duties, taxes, and other applicable charges will be published on our website.

Any customs duties, import taxes, or other charges imposed by the destination country shall be the responsibility of the customer unless otherwise specified.

Contact Us

If you have any questions regarding your shipment or delivery, please contact us:

Swidhi
Website: swidhi.com
Email: swidhisarees@gmail.com